We accept referrals from professional or potential clients at any time.
Initial contact may be made by telephone but a completed referral form is needed in all instances.
The Scheme Coordinator meets the possible client at home and discusses with him/her precisely what their needs are and how the scheme will help to meet these needs.
If the Befriending Scheme is appropriate, the client will be introduced to the volunteer befriender and support will commence.
Arrangements are closely monitored and are reviewed every three months.